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Getting Started with Ownorders

A step-by-step guide to launching your restaurant on Ownorders.

How It Works

  1. You sign up — Fill out the signup form with your restaurant name, contact info, and plan choice.
  2. We set up your site — Our team creates your menu, configures your branding, and gets everything ready within 24 hours.
  3. Review & launch — You review the site, make any tweaks, and we go live.
  4. Start taking orders — Customers order from your branded website. You manage orders from the admin dashboard.

What You Need

  • Your restaurant name and basic info
  • A photo or PDF of your menu (or a link to your existing online menu)
  • Your logo (PNG or SVG, high resolution)
  • A bank account for Stripe Connect payouts
  • A custom domain (optional — we provide a yourstore.ownorder.com subdomain for free)

What Happens After Signup

  1. You receive a confirmation email within minutes
  2. Our team reviews your info and sets up your restaurant
  3. You receive a link to your preview site within 24 hours
  4. We help you connect your domain (if you have one)
  5. We guide you through Stripe Connect onboarding for payouts
  6. You open for orders!

Timeline

Most restaurants are live within 24-48 hours of signup. Complex menus may take up to 72 hours.

Questions?

Email us at support@ownorder.com — we typically respond within 2 hours during business hours.